Using Email Templates
Harneys' Outlook software includes several email templates designed to help fee-earners efficiently send information to support staff for logging in Sugar.
You will find these templates in the organisational form library in Outlook.
Each template include space for key information which must be provided to the person(s) logging your Sugar entries on your behalf.
For information about how to access these email templates, please see the IT area of the Harneys wiki, or click here: http://kb.intranet.harneys.com/index.php/Email_templates